We have used Special Places to manage our property from the very beginning since we bought our condo last year. It was the best decision we could have made in property managers.
Living 3,700 miles away from our property requires that you place a lot of trust and confidence in someone you don’t know that well. Kenny and his entire staff have been better than we could have hoped for. He has taken extremely good care of us as well as all our clients that rent the condo. When our condo has been full, we have had friends work with them to find other accommodations.
Everyone that comes back from our condo can’t speak highly enough about them either. Choose Special Places and Kenny and his team. You won’t regret it.
I have been coming to Costa Rica for 17 years and have tried several rental agencies in Flamingo. Seven years ago I found Special Places and there is no need to look any further for me. I rent a lovely water view condo from them every year. They have hundreds of very competitively priced rentals while still being able to provide individual attention to each client.
Response to any problem I might encounter has always been handled professionally and efficiently. But what I like best is that there is a family feel to this agency. On my last visit, I was half way returning home to the airport and realized I had left my credit card in my room. Kenny quickly retrieved it and got it to me on the next van leaving for the airport.
It is this service above and beyond expectations that places this agency above the others.
REVIEW DATE: Nov 3, 2017
We moved to Costa Rica three years ago with four small children and have been renting the same condo in Reserva Conchal managed by Special Places and Kenny Segers.
We have been working with Kenny since day one of our move. The first week in our condo we made some creative requests for help in the home and Kenny was willing and able to work with us and provide unique in-home services that really assisted our family at the outset of our move here. We are impressed and grateful to have had such an attentive and responsive property manager.
Whenever we have or had an issue in the condo, Kenny was ready and able to work with us and the owners to find a solution. He responded within 24 hours to every single email and handled any emergency graciously and professionally. Special Places goes above and beyond our expectations. I can’t say enough about our experience with them and I am certain that our experience in Costa Rica would not have been so smooth if we had not had Kenny and his team looking out for their owner and the property.
Special Places truly understands the relationship between the owner and tenant and property, and always has the best interest of the property in sight.
Thank you Special Places for everything!
The Hayden Family
My husband and I purchased a condo at the Flamingo Marina Resort in 2004 and rented it out for the majority of the time until we sold it in 2016. We used another management company for several years and then switched to Special Places on the recommendation of other owners in our complex.
We were very pleased with the services of Special Places. They were always quick to respond, their reports were complete and accurate. When projects needed to be completed they got them done quickly. On our visits to Costa Rica we met the staff both in the office and at our property and they always had a sincere interest in helping us keep our condo rented and in good condition. They have good relationships within the community so they have good resources to call on to get projects completed. We felt as though they removed much of the worry about having a rental property in a foreign country.
I highly recommend Special Places and if I needed a management company again, I would have no hesitation in using them.
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