property management

Property Management Benefits Overview

Welcome to Special Places of Costa Rica

Special Places of Costa Rica manages a property from an owner’s perspective with integrity, commitment, and accountability.

Our Mission

Our mission is to delight our property owner clients by providing a worry-free experience and exceeding all expectations.

Our People

To accomplish our goals we have built a well-trained and trusted staff of dedicated folks that are dedicated to “continuous improvement” both personally and in our business. This enables us to raise the bar of service even higher by fostering enthusiasm, creativity, and productivity — prime factors in meeting the diverse challenges of luxury residential management.

Our Strategy

In addition to investing in our people, we have created and refined our management strategy to encompass three primary facets

Asset management: The fiscal health of the property
Property management: Maintainance and operations
Client management: Serving the individual interest of owners and tenants

With this as our foundation, Special Places can identify needs, create solutions and manage the process efficiently and effectively.

For example, each of our Property Managers is completely familiar with our entire portfolio of properties and is fully integrated into every area of operations and finance. As a result, property oversight is elevated to a whole new level which is essential to effectively protect client interests.

To best support our clients and our staff, Special Places makes regular investments in new technology to make all areas of our business efficient and scalable.

Communication, dynamic pricing and calendar management, and our accounting services are all kept to the highest technology standards available to best serve our property owners and guests.

Our Services

Here are some of the services we provide:

Property Management

Preventative Maintenance Services:

Avoid costly “emergency” repairs
Dedicated on-staff maintenance team
A/C service
Pest Control
Painting, Wood Staining
Routine Inspections
General Maintenance: Personnel and contract services arranged
Plumbing, HVAC, Electrical, Roofing, Concrete
Landscaping

Client Experience Management

Dedicated to a memorable guest experience and property protection:

Dynamic Pricing – Maximize revenue based on current market conditions
Single Point Calendar Management – One change updates all platforms
Single Point Listing Management – One change updates all platforms
Concierge Agent on staff – Available to guests and owners Tenant Screening
Check-in and check-out attendant
Dedicated housekeeping staff
Modern multi-channel marketing services

Asset Management

Transparent accounting of fiscal health

Detailed Monthly Interactive Accounting Reports
Year-To-Year Budgeting
Real-time Accounting portal
First Class Asset-Management Software
Prompt payment of taxes, HOA dues, utilities, etc
Technical/legislative knowledge and advocacy
Real Estate Law knowledge and advocacy

Management Fees

Every Monthly Management Fee for each property is different, all depending on what your property requires. To give you an idea of our range, we currently have a range from $50 to $300 for individual homes, and a range of $300 to $2000 monthly fee for condominium common areas management fees.

We will provide a quote for your property after we visit and review recent expenses.

We think you’ll find our fees are a great value for the level of service we provide.

Vacation Rental Marketing

Modern multi-channel marketing will maximize the exposure of your property

Professionally crafted listings on all major online vacation rental platforms. Including professional photography, copywriting, and local community promotion.
Custom listing on the Special Places proprietary website. This site is optimized for SEO search results and enjoys regular direct booking at lower fees than the global platforms.
Intelligent digital client relationship management to generate unique potential guest leads and cultivate those connections by providing special offers and current local attraction updates.
Frequent advertisement in local magazines, brochures, and newspapers to generate additional direct bookings and expand the exposure of our managed properties.

Rental Commission Structure

We earn our commissions only when your property is booked. Also, Special Places waives all commissions for stays of friends and family of the property owner!

Tier 1 Commissions

For vacation rental stays that are generated, booked, and managed entirely by the marketing and services teams of Special Places a 20% commission is earned.

Tier 2 Commissions

For vacation rental stays booked by the property owner and managed by Special Places, a 10% commission is earned and paid to Special Places.

For vacation rental stays over 90 days, a 10% commission is earned and paid to Special Places.

Final Notes

We are excited to meet with you and discuss your property management needs.

We invite you to use our “6 Critical Questions to Ask Your Property Management Company” report when interviewing various property management companies. Being educated may save you a lot of hassle and heartache.

Also, we would love the opportunity to be added to your interview list!

Please fill out the contact form below and we will be in touch very soon!

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